Cancellation Policy
We understand that unforeseen circumstances can occur, and we want to offer you a clear and fair cancellation policy. Please read our terms and conditions carefully before finalizing your booking.
1. General Cancellation Conditions
Cancellation of a reservation is subject to the following conditions:
• Cancellation up to [X] days before arrival: full refund.
• Cancellation between [X] and [Y] days before arrival: partial refund of [Z]%.
• Cancellation less than [Y] days before arrival or no-show: no refund.
Exact times may vary depending on the season and the offer selected. Please refer to the specific conditions of your booking.
2. Modification of Reservation
• Subject to availability, you can change your dates of stay up to [X] days before arrival at no extra cost.
• If the change results in a higher rate, you will be responsible for the difference.
3. Cancellation in Case of Force Majeure
In the event of exceptional circumstances (health crisis, natural disaster, government restrictions), we are committed to finding a suitable solution:
• Postponement of stay free of charge.
• Voucher valid for a future stay.
• Full or partial reimbursement depending on the situation.
4. How to Cancel?
All cancellation requests must be made in writing to contact@cannes-palme-azur.com with your reservation number. A confirmation will be sent to you within [X] hours.
📩 Need help?
If you have any questions regarding your cancellation or modification, please contact us at contact@cannes-palme-azur.com or by phone at [contact number].
We thank you for your understanding and hope to welcome you soon to La Palme d'Azur.